Privacy Policy

Privacy Policy for The Ginger Stitch Tailoring Services

Effective Date: 11/1/2024

At The Ginger Stitch, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and use our services.

By using our website or making a purchase, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

a) Personal Information

• Identification Information:      Name, email address, phone number, and shipping address.
• Payment Information:      Credit/debit card details, PayPal information, and billing address.
• Order Information:      Products ordered, custom measurements, and any special requests related to      your order.

b) Non-Personal Information

• Technical Data: IP      address, browser type, device type, operating system, and browsing      behavior.
• Cookies: We use      cookies to enhance your browsing experience, remember your preferences,      and analyze website traffic.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: To      fulfill your custom tailoring orders, including delivering products,      processing payments, and sending order confirmations.
• Customer Support: To      respond to your inquiries, provide assistance, and resolve any issues      related to your orders.
• Communication: To send      order updates, promotions, newsletters, and other marketing materials. You      can opt out of marketing communications at any time.
• Improve Our Services:      To analyze website traffic and usage patterns to improve our website      functionality and customer experience.
• Legal Compliance: To      comply with legal obligations, such as tax reporting or fraud prevention.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption: We use      secure encryption protocols (such as SSL) for sensitive data, including      payment details.
• Access Control: Only      authorized personnel have access to personal information, and all      employees are required to maintain the confidentiality of your data.
• Payment Security: We      use trusted payment processors (e.g., Venmo, CashApp, Zelle, and Credit/Debit      Processing) to handle payment transactions, ensuring your financial data      is secure.

However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information with the following:

• Service Providers: We      may share your information with third-party service providers (e.g.,      shipping companies, payment processors) to help us complete your order.
• Legal Compliance: We      may disclose your information if required by law or in response to legal      requests, such as a subpoena, court order, or government inquiry.
• Business Transfers: If      we are involved in a merger, acquisition, or sale of all or part of our      business, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and      personalize content.
• Analyze website traffic and      user behavior.
• Improve our website      functionality.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect some features of our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

• Access and Update: You      can request access to the personal data we hold about you and update any      inaccuracies.
• Opt-Out of Marketing:      You can unsubscribe from marketing communications at any time by clicking      the “unsubscribe” link in any promotional email or contacting us directly.
• Data Deletion: You can      request the deletion of your personal information, subject to certain      legal and business obligations.

To exercise these rights, please contact us at hannah@thegingerstitch.com.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party websites and recommend reviewing their respective privacy policies.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

• Email: hannah@thegingerstitch.com
• Phone: (574) 304-4245
• Address: Indiana, United States of America

By using our website and services, you consent to the terms of this Privacy Policy.